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Terms, Conditions and Policies 

Terms and ConditionsRefund and Cancellation PolicyPrivacy Policy

Terms and Conditions

1. Introduction

Welcome to The Introduction Society, a service operated by L'Affaire Events (Pty) Ltd ("The Company"). By accessing this website (society.laffaire.co.za) and purchasing tickets to our events, you agree to be bound by these Terms and Conditions.

2. Merchant of Record & Country of Domicile

  • The Introduction Society is a business in the luxury events industry.

  • The physical address for the business is: UNIT 15 BERNSBURY 2 ST JOHN ROAD, ST ANDREWS, GERMISTON, GAUTENG, 2007.

  • This website is governed by the laws of South Africa and L'Affaire Events (Pty) Ltd chooses this as its domicilium citandi et executandi for all purposes under this agreement.

  • The Merchant Outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

3. Age Restriction & Eligibility

  • Our events are strictly curated for professionals aged 35 to 60. While we allow reasonable flexibility (e.g., 43 or 62), we reserve the right to decline admission to individuals significantly outside this demographic to maintain the integrity of the event experience.

  • By using this site, you warrant that you are at least 18 years of age (legal majority).

4. Code of Conduct

To ensure a refined environment, The Introduction Society enforces a strict Code of Conduct. We reserve the right of admission. Guests displaying aggressive, intoxicated, or inappropriate behavior will be asked to leave without a refund.

5. Delivery Policy

  • Subject to receipt of payment, requests will be processed immediately and confirmed by way of an electronic ticket (QR Code/Email Confirmation) sent to your registered email address.

  • No physical tickets are shipped.

6. Company Information

This website is run by L'Affaire Events (Pty) Ltd based in South Africa trading as The Introduction Society and with registration number 2025/493693/07.

Refund and Cancellation Policy

1. Ticket Cancellations by the Guest

We understand that schedules change. Our refund policy is designed to be fair while respecting the curated nature of our events and venue commitments.

  • 7 Days or More Prior to Event: Cancellations made 7 days or more before the event date will receive a 100% refund.

  • 48 Hours to 7 Days Prior: Cancellations made within this window are non-refundable but may be transferred to a future event or to another eligible guest, subject to approval.

  • Less than 48 Hours: Cancellations made less than 48 hours prior to the event are non-refundable and non-transferable, as catering and venue costs have already been incurred.

2. Event Cancellation by The Organizer

In the unlikely event that The Introduction Society cancels an event (due to weather, venue issues, or insufficient numbers), ticket holders will receive a full refund or the option to credit their payment toward a future prestigious event.

3. Refunds Process

Refunds will be processed within 5–7 business days. The provision of goods and services by L'Affaire Events is subject to availability. In cases of unavailability, we will refund the client in full within 30 days.

4. Payment Options Accepted

Payment may be made via Visa and MasterCard. Card transactions will be acquired for L'Affaire Events via DPO PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.

5. Card Acquiring and Security

Card transactions will be acquired for L'Affaire Events via DPO PayGate (Pty) Ltd. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Privacy Policy

1. Commitment to Privacy

L'Affaire Events (Pty) Ltd is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

To curate our events effectively, we collect the following personal data:

  • Identification: Name, Surname.

  • Demographics: Age, Gender.

  • Professional Details: Occupation/Industry (used solely for balancing guest lists).

  • Contact: Email address, Phone number.

  • Dietary Preferences: For catering purposes.

3. How We Use Your Information

  • To process ticket orders and issue event confirmations.

  • To curate guest lists ensuring a balance of ages and professions.

  • To communicate important event updates.

  • We do not sell, trade, or rent your personal identification information to others.

4. Customer Details Separate from Card Details

Customer details will be stored by L'Affaire Events separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

5. Your Rights

You have the right to ask us to update, correct, or delete your personal information. You may opt out of marketing communications at any time by clicking "Unsubscribe" in our emails or contacting info@laffaire.co.za.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: